King County - Information Technology
Senior Business Analyst (6/18 - Present)

• Served as Scrum Master and later Product Manager for the King County Connect mobile app which tripled reports of noxious weeds while reducing report resolution time by 25%
• Eliciting requirements from the Director level and down, built a data roadmap for King County Elections to guide and support future technology decisions
• Developed full business requirements for a new eCommerce storefront
• Completed comparative analyses to construct a decision matrix to reduce software portfolio redundancies around contract management solutions
• Liaised with business units and vendors to drive clarity around requirements and user acceptance testing for third-party developed solutions
• Contributed to multiple Business Analysis Community of Practice learning sessions
• Helped develop and currently leading the Scrum Master Community of Practice
• Participated in other internal continuous improvement efforts including an Equitable Lean Six Sigma analysis, and a Lean effort to improve our strategic plan deployment

iTrellis, LLC for Savers
Business Analyst and Project Manager(2/15 - 6/18)

• Managing a team of twelve across multiple departments, delivered enterprise-wide payroll project on-time for fiscal year start
• During QA testing for a website "facelift" project, revealed security, privacy and data integrity vulnerabilities in the underlying database
• Collaborated with the development team on the technical decomposition of a major website-database integration project
• Designed visualizations and reporting to support business value determinations for project requests and to track user acceptance test results
• Developed test case libraries to guide future quality assurance and user acceptance testing
• Developed and made recommendations for KPIs for measuring project success
• Elicited, analyzed and managed the project stakeholders' business requirements

University of Washington
Teaching Assistant (10/14 - 12/14)

• Teaching Assistant for HTML5/CSS/JavaScript Fundamentals course

Girl Develop It - Seattle Chapter
Study Group Host (5/14 - Present)

• Build a collaborative network between study group members
• Share learning resources and employment opportunities
• Conduct code reviews and pair program, as needed

Gnome OPW Intern with Wikimedia
Summer Intern (5/14 - 8/14)

• Integrate a third-party time slider into the existing Open Historical Map (Rails, Javascript and HTML/CSS)
• Develop method for extracting year from historical search queries (Javascript and Ruby)
• Modify map tile renderer (written in C/C++ and Python) to accept time as a query variable

Carnegie Hall - New York, New York
Assistant to the Director, Friends Membership Department

• Created de-duper to remove duplicates left over in database "buy" for solicitation leads
• Developed tracking and reporting system in Excel to allow for faster daily reporting to Director
• Assisted with planning, prep and execution of high-profile special events like Opening Night Gala

The Legal Aid Society of New York - New York, New York
Office Manager

• Coordinated staff training, facilities upgrade and space renovations necessary for office-wide technology change from UNIX-based terminals to Windows-based PCs
• Directed transition from intra-office to out-sourced case file management system
• Consolidated off-site office space, staff and equipment into main office location
• Developed and implemented improved personnel, outside vendor and inventory record-keeping systems

The New York Public Interest Research Group, Inc. (NYPIRG) - New York, New York
Executive Committee Member of the State Board of Directors, Local Board Chair
Special Projects Intern
Local Board Vice Chair, Intern

• Helped organize NYPIRG's annual state-wide Fall Conference in Binghamton, Leadership Training in Albany and four State Board Trainings
• Recruited, organized and trained the Brooklyn College student delegation for the annual state-wide Higher Education Lobby Day in Albany
• Co-organizer of the Global Warming Rally outside a United Nations General Assembly special session
• Helped to register hundreds of new citizens to vote following citizenship ceremonies at the Brooklyn Federal Courthouse